Help with a Federal Agency

If you can't get an answer from a federal agency in a timely fashion, or if you feel you have been treated unfairly, our office may be able to help resolve a problem or get you the information you need. While we cannot guarantee you a favorable outcome, we will do our best to help you receive a fair and timely response to your problem. To read testimonials from constituents who have received help from our office, click HERE.

Submit Your Casework Request Here

If you are dealing with an USCIS issue, our office may be able to help resolve a problem or get you the information you need. While we cannot guarantee you a favorable outcome, we will do our best to help you receive a fair and timely response to your problem. Please note that this form is only for USCIS inquiries. To request assistance with visa applications or passports within the U.S. Department of State, please complete the standard Casework form above. For instructions regarding immigration casework, please reference this page. Please note that USCIS does not accept digital signatures. Please print, sign by hand, and send the completed form to NY22Casework@mail.house.gov or 440 South Warren Street, Suite 706, Syracuse, NY 13202.

Submit Your USCIS Casework Request Here

Residents of the 22nd Congressional District of New York can contact us for assistance in dealing with Federal agencies. In order to better serve you, this form will generate a printable pdf document that you should sign and mail, fax, or deliver in person to our office.

Please include all pertinent information and claim numbers in your correspondence—such as:

Your Social Security number for a case involving Social Security;
VA claim number for a case with Department of Veterans Affairs;
Taxpayer identification number (Social Security number, if individual) for an Internal Revenue Service problem, etc.;
Your address, home phone number and daytime phone number (if different than home) so that we can obtain any additional information from you that might be necessary;
Copies of any related documents or correspondence that you may have from the agency involved;

If you had a positive experience with my casework team and would like your casework success story to be highlighted in my official communications (website, social media, newsletters, etc.), please fill out this form at the link here.

Please Note:

The Privacy Act of 1974 (5 U.S.C. § 552a) requires that Members of Congress or their staff have written authorization before they can obtain information about an individual's case.
We must have your signature to proceed with this type of request.